This feature lets you have outside callers internally page you after they’ve been forwarded to your voice mailbox and are listening to your personal greeting.
If you call another station that is busy, doesn’t answer, or is in DND mode, you will be transferred to the voicemail box.
Message monitor mode, also known as live call screening, lets you hear a caller leaving a message in your mailbox, just as with your home answering machine.
When your mailbox receives a new/urgent message, the system will call the message delivery number you programmed and say, “You have messages. Please enter your password.”
The ESI system stores your last 10 deleted messages in a Recycle Bin. You can recover or “un-delete” any messages that may have been deleted in error.
Your ESI Phone System can deliver your calls to any off-site phone number of your choice.
This feature shows you how to access your voicemail from outside of the ESI system.
This feature plays a greeting to a caller when your extension is busy, and gives the caller the option to remain on hold or press 1 to go directly to Voicemail.
This feature offers three options for faxing services: Email to Fax; Web to Fax: PC to Fax.
This feature lets you use a wired headset with your phone unit.
QTI pre-programs some commonly-used feature keys on the 1st (top) page of your display screen.
This feature allows you to delete how a button is programmed.
This feature allows you to set up “Special” or featured buttons on your phone.
HOW DOES ACD WORK
An ACD (automatic call distribution) department is made up of agents who, when logged on, can receive calls for that department.
This feature lets you program a button for your Virtual mailbox and General mailbox.
How to program your main feature key buttons.
How to change your displayed name on an extension & how to name your directory.
This can be done from any telephone, and will correct the time on ALL telephones.
If you frequently change your personal greeting, use this option; it sets your station to remind you of your current greeting.
Impromptu meeting in your office? Want to remember details of a call? Now you can record the conversation and automatically save it to your voicemail OR send it to others.
This feature lets you record your company’s verbal menus.
Use this feature to create a Holiday voicemail greeting.
This feature lets you record your Auto Attendant, Guest mailbox and General mailbox greeting messages.
This feature lets you record your Personal voicemail greeting.
The Quality Teleservices Inc. emergency service is available for you around the clock: 800-803-7030